Samsung issued a recall for all Jitterbug phones sold after March 1, 2008. The Jitterbug phones are designed for seniors. Some of the affected phones can sometimes fail to connect to 911 services when outside of a defined calling area. Obviously this is a serious problem since these phones are used by the elderly. The Jitterbug Dial and the Jitterbug OneTouch are affected.
Customers will need to either visit a designated Samsung service center or send the phone directly to Samsung for a software upgrade. Samsung promised to return the phone in about a week. [Jitterbug]
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